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Answers to All Your Questions

What information should we provide regarding sizing?

We need your body measurement size guide so that our algorithm can predict the measurements of the wearer.

Do you only have the flat measurements of your pieces?

No worries, our sizing expert team can help you obtain an optimized body measurement size guide!

How long does the integration take?

On average, it takes 1 month.

Why do you need age to recommend a size?

Just like size and weight, age is an essential data point for determining a person’s body shape.

This criterion influences several parameters:

– metabolism: as we age, muscle mass decreases in favor of fat mass, even without changing our diet.

– hormonal production varies with age.

Is the price of the Fitle solution fixed?

Yes, the price is determined by the size of your catalog and the number of sales made on your site. Thus, it is fixed for the entirety of the contract, unless the deployment was done only on a part of the catalog. In this case, the price may change following a broader deployment.

Can we add new collections during our partnership?

I have additional questions. Can I speak with one of your colleagues?

Is your solution easy to deploy?

We have an API documentation available for your developers, and we are compatible with all CMS platforms.

On average, the technical integration takes between 2 and 48 hours depending on the level of customization desired.

Regarding the integration of your sizing data, our team takes care of it once the information is provided.

What happens if I run out of stock on a product?

The size recommendation will always be available on this product if it is active in your store. Fitle will centralize all recommended sizes that are not available, allowing you to visualize missed sales opportunities.

How do you measure your impact on my returns?

Our team can perform an analysis of your returns provided that they are monitored on your side.

We must have predefined return reasons (no open fields to be filled out by the customer).

I have body measurement guides, but I'm not sure about their reliability.

Our Sizing team is here to assist you, both in creating and optimizing your size guides.

Download our white paper on the importance of size recommendation for your e-shop

It’s free 🙂

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